In short

Foreign cards

Visa and Mastercard cards issued by foreign banks, plus Apple Pay and Google Pay — on the bank’s payment page.

The amount is in hryvnias

Donations are always in hryvnias. If your card is in another currency, your bank converts the amount at its own rate.

Verified charities only

Every charity has been checked against state registers and sanctions lists and has signed an agreement with the Operator, and a moderator has checked every campaign.

A report on every hryvnia

Every donation is visible in the campaign ledger, and the charity’s report with receipts and photos will reach you by email.

How to donate from abroad

  1. Choose a campaign

    Open the campaign catalogue — you can filter it by cause and region. The site has an English version: switch the language at the top of the page.

  2. Enter the amount and your email

    Enter the amount in hryvnias, from 10 hryvnias. Your receipt, campaign news and the charity’s report will be sent to your email.

  3. Pay on the bank’s page

    You enter your card details on the bank’s payment page, not on the Dolonia website: we never see or store them. Your bank may ask you to confirm the payment in its app.

  4. Get your receipt

    A PDF receipt arrives by email straight after payment. You can check that it is genuine by its QR code on the Document check page.

Good to know

  • Conversion. Your bank may charge a currency conversion fee — those are its terms, not the platform’s.
  • Card payment fee. The bank that processes the payment charges a fee (roughly 1.3%). Tick “Cover the bank fee” so the campaign receives the full amount. The platform takes no percentage.
  • Campaigns for strike equipment (marked on the page) accept only cards issued by Ukrainian banks and bank transfers — foreign cards, Apple Pay and Google Pay do not work for them.
  • Sanctions check. If a payment is 50,000 hryvnias or more, the site automatically checks the payer against the sanctions lists of Ukraine, the EU, the US and the UN.
  • No refunds. Donations cannot be refunded. If your bank charged you by mistake or twice, ask your bank to dispute the transaction — we will give it the information it needs.

Taxes

Donations are received by the platform’s Operator — the Ukrainian charitable organisation CO “CF ‘Mriiu Zhyty’” (EDRPOU code 39333086), which is included in Ukraine’s Register of Non-profit Institutions and Organisations. Dolonia’s annual statement is meant for a tax rebate in Ukraine — it can be claimed by people who are tax residents of Ukraine.

Whether a donation to a Ukrainian organisation can count towards your taxes in another country depends on that country’s laws. We cannot confirm it — please check with a tax adviser. You receive a receipt for every donation either way.

Who you can help

Only verified organisations fundraise on Dolonia: charities, NGOs, hospitals, schools, shelters and homeowners’ associations. Choose a cause:

How we check charities and campaigns is explained on the How to check a charity page, and the path of a donation from payment to report on How it works.

A donation on Dolonia is made only on a campaign page at dolonia.com.ua. We never collect money through personal cards, crypto wallets or transfers “through friends”, and we never ask for card details or SMS codes.

Questions

Can I donate in dollars or euros?

Donations on Dolonia are always in hryvnias. You pay with your card in your own currency, and your bank converts the amount at its own rate; the receipt and the ledger show the amount in hryvnias.

Do I need a Ukrainian phone number or bank account?

No. You don’t need to sign up — an email address is enough. You can pay with a Visa or Mastercard card from a foreign bank, Apple Pay or Google Pay (except for campaigns for strike equipment).

How can I support Ukraine’s armed forces from abroad?

Choose a campaign under Defenders. These campaigns are run only by charities whose statutes include support for defence, and for each one the moderator requires a request letter from the unit. Firearms and ammunition are not allowed on Dolonia, and campaigns for strike equipment accept only Ukrainian cards and bank transfers.

Will my donation reduce my taxes abroad?

We cannot confirm that: it depends on your country’s laws. Dolonia’s annual statement is meant for a tax rebate in Ukraine. You will receive a receipt for every donation — please ask a tax adviser whether it is suitable for you.

How can I be sure the money arrived?

Your donation appears in the campaign ledger straight after payment. After the payout, the charity reports within 30 days — with receipts, certificates and photos — and you get an email.

Choose a campaign to support

Every campaign has been checked by a moderator, and every hryvnia is visible in its ledger.