Monthly donation
A monthly donation is the simplest way to help on a regular basis: you choose a campaign, a charity or a cause, the amount and the day once, and the donation is then taken automatically. Pause, change or cancel at any time.
In short
Once a month
The first payment is taken straight away, then every month on the day you choose, from the 1st to the 28th.
From 10 hryvnias
You choose the amount yourself. A receipt arrives by email after every payment.
Pause for up to 3 months
Pause your donation for a while, change the amount or day, or cancel — in your account or via the link in the email.
Card details stay with the bank
The card used for the payments is kept by the bank. The platform never sees or stores its details.
How to set up a monthly donation
Choose who to support
Open a campaign in the catalogue or a charity’s page in the charity catalogue. You can also support the platform itself on the Support the platform page.
Choose “Monthly”
In the donation form choose “Monthly”, then where the donation goes: to this campaign, to the charity or to the whole cause. Enter the amount and the payment day.
Pay by card
Enter your card details on the bank’s payment page. The first payment is taken straight away, and the bank remembers the card for the next ones.
Manage it in your account
All your monthly donations are in your donor account; you sign in with a code sent to your email, no password.
Where a monthly donation can go
| Where | What happens to the money |
|---|---|
| To a campaign | The donation goes to the chosen campaign. Once it is fully funded, or a campaign with an end date runs out of time, donations go to another open campaign of the same charity — urgent ones first, then those closest to their goal — and we email you. |
| To a charity | The donation supports the charity’s ongoing needs. |
| To a cause | The money is shared between campaigns in that cause under a published rule — urgent ones and those closest to their goal first. |
| To running the platform | The donation is a gift to the Operator for running Dolonia: servers, charity checks, moderation and fraud protection. |
Pause, change, cancel
- Pause — for up to 3 months, after which the donation resumes by itself.
- A different amount or day — you can choose any day from the 1st to the 28th.
- Cancel — in one tap; payments already made, like any donation, cannot be refunded.
- All of this is in your donor account or via the link in any email about the donation.
If a payment fails
The payment is retried after 2 days and once more after another 3 days. If it still fails, the donation stops and we email you. It is worth checking your card’s expiry date and its limits on online payments.
If the charity closes the campaign your donation was going to, monthly donations to it stop and you get an email — you can then choose another campaign.
Documents and tax rebate
Every payment comes with a PDF receipt by email and in your account. All your monthly donations for the year are included in the annual statement for a Ukrainian tax rebate, together with one-off donations — up to 4% of taxable income for the year. See how it works on the Tax rebate page.
Questions
Can I set up a monthly donation without signing up?
Yes. An email address is enough: receipts and the link to manage your donation are sent there. Your account is tied to that email — you sign in with a code, no password needed.
Can I pay monthly by bank transfer?
Automatic monthly payments work only with a card. You can also give monthly by bank transfer, but you make each transfer yourself: the bank details and a personal D… code for the payment reference are in the “By bank transfer” form on the campaign page.
What happens to my donation when the campaign is fully funded?
Your donations will go to another open campaign of the same charity — urgent ones first, then those closest to their goal. We will email you to say where. If you’d prefer something else, change or cancel the donation in your account.
Does the platform take a percentage of monthly donations?
No. The platform takes no percentage from campaigns. The bank charges a fee for card payments; tick “Cover the bank fee” so the campaign receives the full amount — otherwise the fee is shown as a separate line in the ledger.
I got an email about a donation I didn’t set up
Do not follow links in the email if it did not come from hello@dolonia.com.ua, and write to us via Support. We never ask for card details or SMS codes.
Choose who to support every month
A campaign, a charity or a whole cause — with a report on every hryvnia by email.