Open ledger
Every payment into a campaign and every expense out of it is visible to everyone. Bank fees are shown on a separate line.
Every campaign on Dolonia has its own ledger — on the campaign page, open to everyone, no sign-in needed. It shows how much has come in, how much the bank took, how much the charity received and when, and what is left.
The campaign balance is calculated from the ledger entries, not from a figure someone could overwrite. Every decision the team makes about a campaign is recorded in a log that cannot be changed after the fact.
What the ledger shows
- Payments in — donations by card, via Apple Pay or Google Pay and by bank transfer.
- Bank fees — on separate lines, at the actual amount the bank charged.
- Payouts to the charity — how much was transferred to the charity’s account, and when.
- Balance — what has been raised but not yet paid out.
The ledger contains no donors’ personal data: no email addresses, full names or card details. Names appear only in the campaign’s donor list — exactly as the donor chose to show them, or as “Anonymous donor”.
Who pays the bank fee
The bank charges a fee on every card, Apple Pay or Google Pay payment — roughly 1.3%. If the donor ticked “Cover the bank fee”, an estimate of the fee is added to their amount and the campaign receives the full donation. If not, the fee is deducted from the donation to the campaign and shown on a separate line in the ledger.
A bank transfer (IBAN) reaches the campaign with no platform fee. The platform takes no percentage from campaigns, and a voluntary contribution to running the platform is not part of the campaign total — it goes into a separate account and is shown on the “Transparency” page. More on methods and fees on the “Payment methods and fees” page.
Payouts to the charity
A campaign with a target is paid out once 100% has been raised: within 5 working days the Operator transfers the amount raised to the charity’s account named in the agreement, less any bank fees donors didn’t cover. Such campaigns are not paid out in instalments.
A charity’s ongoing campaign (no target) is paid out on the charity’s request with documents — a supplier’s invoice, an estimate and so on — approved by a moderator; an approved request is paid within 5 working days.
A campaign with an end date that has not reached 100% by that date is automatically extended once by 30 days. After the extended date the page shows “The campaign period has ended”, and the ledger shows the payout to the charity — the amount raised less uncovered fees — within 5 working days.
Every payout’s reference gives the number and date of the supplementary agreement with the charity: each published campaign is such an agreement. From the day of the payout, the charity has 30 days to report.
The report, and what if the charity doesn’t report
The charity’s report — what was done, expense lines with a document for each, photos of the result and handover certificates — is reviewed by a moderator within 5 working days. An accepted report is published on the campaign page next to the ledger, so you can compare the expenses with the payout. The campaign’s donors get a “The charity has reported” email.
An overdue report is visible to everyone: the campaign page shows an “overdue report” label, the charity’s new campaigns are blocked and its trust rating drops. The first proven case of misuse means the charity is removed permanently and this is announced publicly; the Operator requires the charity to return whatever was misused within 5 banking days.
If a campaign is closed early
Only the charity can close a campaign early, giving a reason, and a moderator decides. If the money stays with this project, the campaign is marked “Closed early”, the amount raised is passed to the charity within 5 working days and it reports as usual. If the money is redirected to another open campaign of the same charity, the page shows “Cancelled — funds redirected to …” with a link to that campaign, and donors get an email.
That way the path of every hryvnia stays visible after closure too. The charity reports on anything already paid out whatever the decision.
Cross-checking with “Transparency”
The “Transparency” page shows the money of the whole platform: totals for all time and by month, the separate account for running the platform, the number of charities, campaigns and reports, and quarterly reports. These figures are calculated from the same ledger entries as the campaign ledgers — nobody types them in by hand.
How to check for yourself
Open the campaign
The ledger is on the campaign page; no sign-in needed.
Find your donation
Compare the amount and date with the receipt you received by email.
Look at the payout
Once the campaign is funded, the ledger shows the payout to the charity — the amount raised less any uncovered fees.
Read the report
Compare the expenses in the report with the payout and look through the photos and certificates.
Something doesn’t add up?
Write to “Support” and we’ll look into it.