Who can fundraise

A campaign on Dolonia is always run by an organisation that has passed our checks and signed an agreement with the platform’s Operator — the charitable organisation “Charitable Foundation ‘Mriiu Zhyty’”. It is responsible for the campaign’s goal, documents and report. There are no personal card-based fundraisers here.

Who can fundraise

• Charitable foundations and charitable organisations.
• NGOs with non-profit status.
• Municipal and state institutions — hospitals, schools, shelters and the like.
• Homeowners’ associations (OSBB).
• Religious organisations — only for charitable programmes, not for religious worship.

The organisation must be registered in the Unified State Register and must not be in liquidation. Individuals collecting on their own cards, sole traders and commercial companies cannot fundraise on Dolonia in their own name — companies help through projects carried out by the platform’s Operator (see below).

Which documents are needed

Everything is submitted online in the charity account: a questionnaire, information about people and documents.

• The organisation’s questionnaire: areas of work, regions, contacts and the bank details (IBAN) for payouts.
• Details of the head, the founders and the beneficial owners.
• The statute.
• An extract from the Unified State Register.
• The decision to include the organisation in the Register of Non-profit Institutions and Organisations.
• A bank letter confirming the account.
• The document appointing the head.
• Bank statements for the last three months for all of the organisation’s accounts.
• References — optional, but they speed up the check.

How we check

• Automatically: the organisation’s status in the Unified State Register and its legal form, name and head against the register’s data.
• Sanctions: the charity, its managers, founders and beneficial owners are checked against the lists of Ukraine (NSDC), the EU, the US and the UN — when joining and daily after that.
• A moderator: the Register of Non-profit Institutions and Organisations, court decisions, politically exposed persons (PEP), documents and bank statements, and a video call with the head.
• AI — only with the charity’s consent: an analysis of public mentions of the charity (reputation) and of its bank statements (signs of money laundering). The moderator reads the findings; a person always makes the decision.

When we refuse

• The register shows the organisation is in liquidation.
• A sanctions match for the charity, its head, a founder or a beneficial owner.
• Founders or beneficial owners with Russian or Belarusian citizenship or residence.
• False or forged documents or information.

The Operator may also refuse a connection for other reasons without explaining them — just as it may ask for further documents or explanations.

How a charity joins

1. 1

   Application or straight to sign-in

   Apply on the “For charities” page with your name, EDRPOU code and a contact. Or sign in to the charity account with your email straight away and start joining.

2. 2

   Questionnaire and documents

   Details of the organisation and its people, payout details, documents and three months of bank statements — all in the account.

3. 3

   Verification

   Registers and sanctions are checked automatically; a moderator checks non-profit status, court decisions and politically exposed persons and holds a video call with the head.

4. 4

   Agreement

   Once your form is approved, you download the agreement in your account and print two copies. The head of the charity signs both by hand (and stamps them, if the charity has a stamp), and you send them by Nova Poshta to the address shown in your account and enter the waybill number there. The Operator signs the agreement, your charity is connected, and one copy is sent back to you by Nova Poshta.

5. 5

   First campaigns

   A moderator reviews each campaign within 2 working days. New charities have no limits on the amount or number of campaigns.

The agreement and supplementary agreements

The cooperation agreement gets a number such as ДЛ-2026-0005 and is made on paper in two copies. Once the form is approved, the charity downloads it in the account and prints it, the head signs both copies by hand (with the stamp, if the charity has one), and the charity sends them by Nova Poshta to the Operator’s address shown in the account, then enters the waybill number and the return delivery details in the account. When the originals arrive, the Operator signs both copies — from that day the agreement is concluded and in force; the date is shown in the account. A moderator then connects the charity, and the Operator sends one copy back by Nova Poshta — the tracking number also appears in the account.

Every published campaign is a supplementary agreement to the cooperation agreement, numbered “agreement number.campaign sequence number” — for example, ДЛ-2026-0005.31 — and dated the day of publication. It does not need to be signed separately: publishing the campaign concludes it, as the agreement provides. The PDF is in the charity account on the campaign’s page, and its number and date appear in the payment reference when we pay out.

The charity is responsible for the accuracy of the campaign’s text, photos and documents, for beneficiaries’ consent and for using the money as intended; the Operator is responsible for checks, the ledger, passing on the money and requiring reports.

The charity’s team and bank details

• Several people can work in the charity account with roles — head, manager, accountant and so on. A code from an app on the phone is required at sign-in.
• The charity’s page on the site is a profile without personal data: mission, areas of work, regions, projects, campaigns and reports.
• The charity can change its bank details (IBAN) in the account. New details take effect once a moderator has checked them; payouts to the charity wait while they are being checked. All the charity’s managers are notified of the change.

Volunteers

A charity volunteer is a person who runs campaigns on behalf of the charity and under its responsibility. The volunteer fills in a form in the account; the platform checks it first, and then charities that accept volunteers can see it. The charity that takes the volunteer on sets a per-campaign limit and the areas; the volunteer signs an application to that charity by hand and sends the original by Nova Poshta. Each of the volunteer’s campaigns is approved by the charity and reviewed by a moderator. The money goes into the donations account and is passed to the charity just like any other campaign; the charity reports. How to become a volunteer.

Companies

A company does not raise money for itself. Through “Together with Dolonia” it launches its own charitable project, and the platform’s Operator, CO “CF “Mriiu Zhyty””, carries it out and reports on it; the company doesn’t receive the project’s money. Projects are moderated like campaigns. If it wishes, the company promises to match what is raised and transfers the matching amount once the project ends. The company signs a paper partnership memorandum (numbered МЛ-year-NNNN): a company officer signs two copies by hand and sends them by Nova Poshta, and the Operator signs and returns one. More on the “For business” page.

Key rules for charities

• Funds arrive within 5 working days of a campaign being fully funded, a request under an ongoing campaign being approved, or the period of a campaign with an end date ending (such a campaign is extended once by 30 days).
• A report within 30 days of each payout: receipts, handover certificates and photos. A report returned for changes is corrected within 5 working days. Once the report is accepted, the charity sends the Operator a paper copy signed by its head, by Nova Poshta, within 30 days. Any balance goes only to the same purpose; to anything else — only with the Operator’s written consent.
• An overdue report blocks the charity’s new campaigns and is visible to everyone.
• Prohibited purposes: political and religious-worship activity, firearms and ammunition, business activity, the organisation’s own debts, personal enrichment and anything prohibited by law.
• Campaigns for the military — only if supporting the country’s defence is in the charity’s statute; items are handed over under a signed handover certificate.
• The first proven case of misuse means permanent removal, a public announcement and a demand to return whatever was misused within 5 banking days. There are no fines or penalties.

The full text is in the Platform rules.