In short, for charities

0% from campaigns

The platform takes no percentage from donations and charges nothing to join. You pay only for sending your agreement by Nova Poshta.

Faster for dobro.ua operators

Give the link to your charity’s page on dobro.ua in the form. If the moderator confirms your status, no video call with the head is needed.

No limits for newcomers

No instalments, no cap on amounts and no cap on the number of campaigns — from day one.

Monthly donations

Donors can support your campaign, your charity or a cause every month — and pause or change the amount in one tap.

For charities: how to continue on Dolonia

Campaigns, donation history and regular donations from dobro.ua do not move across automatically: the charity joins Dolonia itself and creates its campaigns again — with a description, a cover photo and documents. Here is how it works.

  1. Start connecting

    On the For charities page, click “Connect your charity” and enter your email — we send you a code. The form is saved as a draft, so you can continue whenever it suits you.

  2. Form and documents

    The charity’s details and payout IBAN, its people (head, founders, beneficial owners), its statutes, state register extract, non-profit decision, bank letter, the document appointing the head and three months of statements for all accounts. Add the link to your charity’s page on dobro.ua.

  3. Checks

    The site checks registers and sanctions automatically; a moderator checks non-profit status, court decisions and politically exposed persons. A confirmed dobro.ua operator status, or a reference from an organisation already on the platform, replaces the video call.

  4. A paper agreement

    You download the agreement in your account, the head signs two copies by hand, and you send them by Nova Poshta courier. The Operator signs — and your charity is connected; one copy comes back to you.

  5. First campaigns

    Create a campaign in your account with its documents (at least an invoice or cost estimate) and de-identified copies for donors. A moderator reviews it within 2 working days.

  6. Tell your donors

    Send your donors the link to your charity’s page and campaigns on Dolonia, so they can support you again, including every month.

How fundraising works on Dolonia

The essentials
WhatHow it works on Dolonia
Who fundraisesOnly verified organisations: charities, NGOs, municipal and state institutions, OSBBs and religious organisations (for charitable programmes). Volunteers only on behalf of a charity.
Where donations goInto a separate donations account of the Operator, CO “CF ‘Mriiu Zhyty’”, and from there to the charity’s account named in its agreement.
Fees0% for the platform. The donor can cover the card fee; if not, it is shown as a separate line in the ledger.
PayoutA target campaign — within 5 working days of reaching 100%; an ongoing need — on the charity’s request with invoices, once a moderator approves it.
ReportWithin 30 days of the payout: spending with a document for each line, photos and certificates. Donors get an email.
Donor paperworkThe platform issues receipts and annual tax rebate statements itself.

The full rules are in the Platform rules, and the checks are described in detail on the Who can fundraise page.

For donors: how to find your charities again

  • Regular donations you set up on dobro.ua do not move to Dolonia by themselves — you need to set them up again.
  • Look for your charity in the charity catalogue — each one has a page with its campaigns and reports.
  • Your charity isn’t here yet? Leave your email in the Gave through dobro.ua? section and we’ll let you know as soon as you can support the same charities here.
  • How regular giving works on Dolonia is explained on the Monthly donation page.

Who runs Dolonia

Dolonia is a separate project with its own rules, technology and Operator. The platform’s Operator is the charitable organisation “Charitable Foundation ‘Mriiu Zhyty’”, EDRPOU code 39333086, which has worked since 2014. More on the About the platform page.

Questions

Can a campaign be moved from dobro.ua with its funds and history?

No. Dolonia has no access to other platforms’ campaigns, funds or donor data. The charity creates the campaign again, and on Dolonia it gets a new ledger starting from the first donation.

We were a dobro.ua aid operator. Do we need a video call?

Add the link to your organisation’s page on dobro.ua in the form. A moderator will check it, and if your status is confirmed, no video call with the head is needed. All other checks — registers, sanctions, documents and statements — are the same as for everyone.

How much does joining cost a charity?

Joining and fundraising are free, and the platform takes no percentage from donations. You pay only for sending your agreement by Nova Poshta courier; the Operator pays to send your copy back.

Can a volunteer who raised funds on dobro.ua fundraise on Dolonia?

Yes, but only on behalf of a charity connected to Dolonia and under its responsibility: the platform checks the form first, then a charity takes the volunteer on, the volunteer signs an application to it by hand, and the charity approves each campaign. There are no personal card collections here. How to become a charity volunteer.

My monthly donation on dobro.ua stopped. Will it restart here by itself?

No. Find your charity in the catalogue and set up a monthly donation on Dolonia — to a campaign, to the charity or to a cause. You can manage it in your donor account.

Keep fundraising with no percentage taken

The form and checks are online; the agreement is on paper, by Nova Poshta.